I am here sharing my friend's personnel experience with KVB. She has opened an SB account in Karur Vysya Bank 3 months back. While filling the application form, she didn't give email ID. Usually this bank will give account kit with passbook, cheque leaf, ATM card, ATM PIN number and internet banking User ID and Password. Out of curiosity, she want to use Internet Banking using the user ID and password. But the user ID is disabled and the it has to be activated by sending an email to activateiuser@kvbmail.com with a message that Internet Banking user ID and password safely obtained from the bank. Then only they will unlock the feature to use internet banking. The problem here is, she did not give her email ID while opening the account. Only the registered email ID should be used for unlocking the internet banking option. Now she approached the bank and asked bank official to include her email ID. They said, submit a request letter to the bank manager stating that you are going to updated the email ID. Then she submitted the request letter and got activated her Internet Banking feature. So if you are facing such situation, and you don't know how to start writing a letter, then follow the sample letter provided below to updated your email with your bank account.
I (Your Name here) have recently opened SB account with this bank. Unfortunately, I missed out giving my email ID in the account opening form. I realized that I need my email ID registered with the bank to avail the internet banking feature. Due to Rs. 500 and Rs. 1000 ban in India, I am willing to do online transaction most of the time to be part of cashless India. So I hereby request you to add/update my Email ID which is given below.
Sample Letter Format to Updated Email ID
From
D.Angeline,
#2, Algar Road,
Madurai.
To
The Bank Manager,
KVB Madurai,
TN, India.
Respected Sir,
Sub: Request to updated my Email ID with my account...
My Email ID: angeline123@gmail.com
My SB account number: 111101000077891
Thanking you!
Yours truly,
[Signature]
Angeline.D
Date: 30-11-2016
Place: Madurai
Note: Readers are advised to write their details in appropriate places.